Payment Terms
1.0 Deposit and Project InitiationA non-refundable deposit of [30-50%] of the total project fee, as specified in the Statement of Work (SOW) or project proposal, is required before any work commences. Receipt of this deposit secures your project in our schedule and constitutes acceptance of our Terms and Conditions. No work will begin until the deposit is received and cleared. 1.1 Milestone Payments
For projects exceeding [specify threshold, e.g., $2,000 or 4 weeks], milestone payments will be required. Milestones, payment amounts, and due dates will be clearly outlined in your SOW. Work on subsequent phases will not begin until the previous milestone payment is received. If a milestone is delayed due to late payment, the overall project timeline will be adjusted accordingly. 1.2 Final Payment and Delivery
The remaining project balance is due upon completion of the project, prior to the transfer of website files, credentials, or the website going live. No deliverables, including source code, design files, or administrative access, will be released until the final payment is received and cleared. 1.3 Invoicing and Payment Methods
Invoices are issued electronically to the client’s designated contact. Accepted payment methods include bank transfer, credit card (subject to processing fees), or other methods as agreed in writing. All payment details and instructions will be provided on the invoice. The client is responsible for any transaction or processing fees associated with their chosen payment method. 1.4 Late Payments
Payments not received by the due date stated on the invoice are considered overdue. Overdue invoices will incur a late fee of 1.5% per month (or the maximum allowed by law). If payment is not received within 15 days of the due date, Rock Pulse Web Solutions reserves the right to suspend all work, including ongoing support and hosting, until the outstanding balance is paid in full. Continued non-payment may result in the termination of the agreement and removal of the website from public view. 1.5 Withholding of Deliverables
All intellectual property, website files, and access credentials remain the property of Rock Pulse Web Solutions until full payment is received. We reserve the right to withhold delivery, disable website access, or remove the website from public view in the event of non-payment. 1.6 Additional Costs
Any additional costs incurred during the project (such as premium plugins, stock images, or third-party services) will be communicated in advance and must be approved by the client. These costs will be added to the final invoice or billed separately as agreed. The client is responsible for maintaining any ongoing subscriptions or renewals for third-party services after project completion.